M-Files Recognized by Gartner for Content Services

M-Files Recognized in Gartner Peer Insights 2022 Customer Choice for Content Services Platforms.

Global information management company M-Files has announced that it has been named Customers’ Choice in the March 2022 Gartner Peer Insights Voice of the Customer: Content Services Platforms report. M-Files was one of the five suppliers to receive the above-market-average rating and the Customers’ Choice distinction. The company was also recognized as the choice of clients in the Midsize Business, Asia & Pacific, Europe, Middle East & Africa reporting segments.

As of March 31, 2022, 94% of Gartner Peer Insights respondents would recommend M-Files as a content services platform, based on 62 reviews over the past twelve months. M-Files has an overall rating of 4.5 out of 5 in Gartner Peer Insights, which the company says reflects continued improvements in peer reviews on the M-Files platform.

“At M-Files, we strive to deliver the highest level of customer satisfaction to help global enterprises manage and secure the ever-increasing amount of data driven by digital transformation,” said Julian Cook, Chief Customer Officer of M-Files. Files.

“We believe our metadata-driven document management platform offers a unique approach to solving today’s most pressing business challenges by connecting people to the content they need, when they need it, regardless of regardless of where it is stored. Receiving Customers’ Choice recognition in the Voice of the Customer Content Services Platforms report confirms our commitment to continuous innovation and improving the customer experience.”

M-Files was also named a Visionary in the 2021 Gartner Magic Quadrant for Content Services Platforms and ranked the furthest for completeness of vision in this quadrant. Company Received Highest Score for Information Governance Use Case and Ranked in the Top Three Across All Use Cases in the 2021 Gartner Critical Capabilities for Content Services Platforms Report .

Gartner Peer Insights documents customer experience through verified ratings and peer reviews of enterprise IT professionals.

“An intelligent platform for content services. M-Files is a powerful storage facility for all our data that helps us find, access and manage our information across multiple systems and repositories.”
says a data analyst in IT services.

“It plays a vital role in our daily operations as it allows us to increase the efficiency of our daily office tasks and allows us to easily find our critical data in old archives.”

A healthcare industry CEO says, “M-Files is truly phenomenal. They made meaningful recommendations throughout the setup process and did not fail to deliver miracles when we thought we were asking for the impossible.

Gartner Peer Insights is an online platform for IT software and services reviews and reviews written and read by IT professionals and technology decision makers. The goal is to help IT managers make more informed purchasing decisions and help technology vendors improve their products by receiving objective, unbiased customer feedback. Gartner Peer Insights includes over 350,000 verified reviews across 340 markets.

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Jenny T. Curlee