IBM adds hybrid cloud security, Hyland updates content services portfolio and more news


IBM continues to pursue its services strategy, Hyland introduces updates to its portfolio, HP buys Poly and more news.

Following the spin-off of its managed infrastructure services into a separate company named Kyndryl Last November, the big question for IBM, based in Armonk, New York, today is how the company will develop its ability to monetize its expertise and software offerings.

At the time of the split, IBM CEO Arvind Krishnan broke down the company’s strategy into three main themes:

  • Refocus the company to optimize its technologies and business expertise.
  • Reorienting its entire portfolio around hybrid cloud and AI.
  • Revitalize its ecosystem with an expanded network of business partners.

The goal, he said, was to overcome the most common obstacles to innovation which he identified as closed systems, proprietary technologies, unreliable AI and insufficient security.

This week, the company took a big step forward in this area with the version of Unified Key Orchestrator. Unified Key Orchestrator brings together IBM’s encryption capabilities, hybrid cloud expertise, and automation to give enterprises a better understanding of their data security and data strategy.

Designed specifically for the hybrid cloud world, the new service provides businesses with data security wherever it resides, whether it’s stored in IBM’s cloud, other clouds, or on-premises.

In the announcement, IBM quoted a Research insights discovery that revealed that an average company uses more than nine cloud environments at any given time, which exposes the company to more threats from malicious actors. The new service provides a cloud-based way to help organizations manage encryption keys across multiple cloud environments with a unified view, helping to demonstrate compliance and strengthen security.

The release is timely. A recent report from IBM Institute for Business Value in cooperation with Oxford Economics, found that 80% of C-Suite respondents rated the ability to run governance and compliance tools across multiple cloud domains as “important” or “extremely important”. This makes encryption keys that protect critical data distributed across many platforms not only desirable, but essential.

While security and encryption keys aren’t necessarily the glamorous part of digital workspace technology, they are an essential part of the puzzle. According to the latest data breach report from IBM and the Ponemon Institute, the cost of a data breach in 2021 was $4.24 million, up 10% from the average cost in 2019. that’s unlikely to improve anytime soon either.

Hyland Expands Content Services Offerings

Over the past two years, Westlake, Ohio, Hyland has been busy both on the product development front and on acquisitions in an effort to keep up with the growth of remote work. This week the company focus was on product developmentthrough a number of releases that introduce improvements across all of its platforms.

Specifically, the releases support new business demands related to the remote and hybrid workplace with simplified administration and cloud storage options, new automation capabilities, seamless and secure integrations with apps. business essentials and greater scalability for installations of all sizes.

Additions include updates from Alfresco, which Hyland acquired in 2020 with the goal of helping more organizations achieve their digital transformation goals. Enhancements include additions to Alfresco Content Connector for AWS S3/Glacier and Azure, which simplify storage management and add support for lower cost storage tiers on AWS and Azure.

Additional enhancements have also been made to support complex enterprise business processes within Alfresco Process Services to improve security, task timers, and support for asynchronous tasks.

Hyland has made several updates to its RPA that aim to simplify the deployment of bots, provide more visibility into automated tasks, offer secure and convenient integrations, and an improved user experience. The latest product release allows organizations to coordinate end-to-end automation with the new Web Manager.

Hyland also announced a new healthcare solution, Hyland Clinician Window, which allows physicians to access more than 75% of patient information that does not typically reside in the electronic medical record (EMR). workflow.

Finally, it announced the release of Perceptive Content Foundation 22.1, which updates its Perceptive Experience content applications with functional improvements, updated controls and configuration options, among other new features.

Hyland has been firing on all cylinders for quite some time now. It followed its acquisition of Alfresco in 2020 with the acquisition of Nuxeo in April 2021. It spent the first six months of 2021 designing a strategy for its newly expanded portfolio, which it currently runs on, such as the highlighted Gartner in its Magic Quadrant for Content Services last October.

However, Gartner also noted that the company purchased two major content services solutions in the past 12 months with major overlaps. While Hyland actively markets OnBase, Alfresco and Nuxeo as CSPs (Content Services Platforms), there is significant overlap between these and, in particular, Alfresco and Nuxeo in terms of capabilities and target customers.

This is unlikely to slow the pace of development, so expect to see more movement in this space over the coming year.

Microsoft Teams gets another translation integration

You may recall that the San Jose, Calif.-based company, Zoom bought Kites GmbH, a Germany-based live translation service last year. The goal was to help Zoom’s engineering team improve meeting productivity and efficiency by providing multilingual translation capabilities to Zoom users.

For global companies, this offered teams around the world, not just those based in English-speaking countries, the ability to collaborate.

Microsoft clearly thought it was a smart idea because it’s now introduction of real-time translation functionality to videoconferences on Teams. The service is provided by Interpretwhose cloud-based translation offerings have been integrated into Microsoft Teams.

The add-on allows meeting organizers to add a language switcher to any Teams meeting, allowing participants to speak, listen, and engage in their own language. Interpreters can work from anywhere in the world and provide real-time interpretation.

It also gives Microsoft customers access to an extensive network of professional interpreters, who connect to meetings on demand. Once a session has started, users can switch between the original audio stream and the interpreter’s translation via a drop-down menu.

Late last year, New York-based KUDO, which develops a multilingual web conferencing platform with human-assisted simultaneous interpretation, also integrated its platform with Microsoft Teams. This integration provided Microsoft customers with the ability for real-time interpretation in over 200 spoken and signed languages ​​by adding KUDO to any Teams meeting from Microsoft AppSource.

While it’s unlikely Microsoft was considering Zoom when it entered into these partnerships, they will make Teams much more flexible and attractive to global and multilingual businesses. While this isn’t an ideal situation, as these aren’t native offerings, partnerships with Interprefy and KUDO will help fill an irritating feature gap.

The new storage and data management offer from VMWare

Elsewhere, based in Palo Alto, CA vmware unveiled Cloud Flex Storage. The new offering will provide a scalable, elastic and natively integrated storage and data management service fully managed by VMware.

VMware Cloud Flex Storage combines cloud-native abstractions to improve performance and cost on traditional and modern workloads. It is built on a mature, enterprise-class file system that has been developed over many years, dating back to Datrium’s DHCP storage product that VMware acquired in July 2020. There are three key use cases for VMware Cloud Flex Storage :

  1. Seamless and cost-effective cloud migration.
  2. Elastic data center extension.
  3. Scale storage-intensive workloads.

VMWare said in a blog post announcing the solution that it will initially focus on providing a fully managed and natively integrated service for VMware Cloud on AWS. According to the company, driving this release has been the emergence of an increasingly distributed and diverse storage and data model. Over time, the company intends to offer VMware Cloud Flex Storage as a consistent experience across multiple clouds.

HP buys collaboration solutions provider Poly for $3.3 billion

Finally this week, California-based Palo Alto resume announced a definitive agreement to acquire the San Jose, Calif.-based company Poly a global provider of video, audio and conference room equipment to support workplace collaboration, in an all-cash deal worth $3.3 billion.

The acquisition accelerates HP’s strategy to create greater traction in the hybrid workspace, as the separation between home and office environments drives new technology demands. In a joint statement, HP and Poly said they intend to deliver a comprehensive ecosystem of digital devices, software and services to create premium employee experiences, improve workforce productivity and provide business customers with better visibility, information and security.

HP said that Poly will help drive growth and the scale of HP’s peripherals and workforce solutions business. Peripherals represent a $110 billion segment opportunity growing 9% annually, driven by the need for more immersive experiences.

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Jenny T. Curlee