2021 Content Services and Collaboration Value Matrix Highlights Dramatic Increase in M&A in Market

MIAMI – (COMMERCIAL THREAD) – As the transition to a ‘new normal’ continues in the aftermath of the pandemic, stand-alone content platforms may disappear as we know them in response to the growing demand for a wide range of content services , according to Nucleus Research Content Services and Collaboration Value Matrix.

Annual review of CSC solutions from Nucleus Research, the leading provider of analysis based on return on investment for technology services and solutions, recognizes Box, Epicor ECM, Digitech Systems, Laserfiche and M-Files as “leaders” remaining competitive in a binding content management and collaborative market.

“As we see an increase in mergers and acquisitions that dominate the market, niche vendors need to extend functionality to maximize the efficiency and productivity of end users, as have the leaders in this field,” said said Evelyn McMullen, research analyst.

The results from Nucleus Research indicate that the main areas of investment for leaders were maintaining productivity within teams, increasing efficiency through automation and machine learning, and providing a High content security through CSC deployments. This is particularly evident in the case of vendors offering software as a service delivery models or hybrid cloud solutions that meet the needs of new and existing customers.

The CSC Value Matrix was created by Nucleus Research to serve as an overview of the enterprise content management market and evaluate content service providers based on the usability and function of their solutions. Solutions are analyzed based on the value customers derive from the capabilities of each product and how vendors deliver that value.

To download the full CSC 2021 Value Matrix, Click here.

About Nucleus Research

Nucleus Research is the recognized global leader in investigative ROI technology research. Using a case-based approach, we provide research feeds and consulting services that enable vendors and end users to quantify and maximize the return on their technology investments. We deliver the numbers that drive better business decisions. For more information, visit NucleusResearch.com or follow our latest updates on LinkedIn.


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Jenny T. Curlee

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